How we’re responding to Covid-19

Following announcements from the Government regarding the Coronavirus (Covid-19) situation we are taking new measures to protect our staff, their families and our clients. The measures we are taking not only protect our health but also ensure we can continue to operate and fulfill our client’s needs.

Until further notice, we will be implementing the below procedures;

    • Encouraging working from home
      We have a robust and secure IT infrastructure in place which allows us to work from home, accessing systems and contacts, thus continuing to progress our clients’ matters. Over the coming days and weeks we will be enabling more people to work from home to protect their families and maintain our operational abilities.
      *Please wherever possible could we ask you not to use the postal service for sending correspondence and documentation to us but use electronic communication. This will greatly assist us and help maintain our operational capability.*
    • Cancelling face to face meetings
      All meetings and appointments are being reviewed and in the majority of cases, cancelled. We we will be working over the coming days to get in touch with people who had a meeting booked with us. The technology we have in place allows us to keep in contact via email and phone calls with each other, our clients and other solicitors, agents etc. without the need for physical meetings.
    • Extra measures in our offices
      There may be some scenarios where you do need to come into the office e.g. to have a Will witnessed. Where there is a need to come in and see us, we have put extra hygiene measures in place in our offices. This includes the availability of hand sanitisers in reception. To ensure the safety of our teams we do ask that you don’t visit our office if you are feeling unwell or have any of the symptoms of Covid-19. Please confirm to your lawyer before visiting us that you are well and able to do so.

These are concerning times for all of us and we appreciate amongst all this many of our clients have pressing issues which need our legal support. We are doing everything we can to mitigate disruption to these matters and your lawyer will contact you if anything affects the progress of your matter.

Where possible we ask clients to be patient and wait for us to contact you to ease the pressure on incoming enquiries and to allow us to prioritise the most pressing matters.

We will continue to monitor the situation on a daily basis and follow government guidelines for any further changes to our working practices. We have produced a set of FAQs which provide further information on specific services, these will be regularly updated.

Back to News